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Where this skill is lacking, organisations are paralysed

If I needed to name one communication challenge that creates lots of harm in organisations, it would be the lack of assertiveness. As Wikipedia explains: “Assertiveness is the quality of being self-assured and confident without being aggressive. In the field of psychology and psychotherapy, it is a learnable skill and a mode of communication.” In practice assertiveness means expressing own thoughts and opinions with confidence – also when they deviate from those of the others, BUT, without this happening at cost of overruling someone else. From the biological point of view, it is not that natural to find – or search for - the balance of being self-assured yet respective of others. We are bio

Make your (work) life better after holidays: this is how!

Holidays are a good moment to plant seeds for changes, even small ones, to improve your routine at work and on your free time when you are back. Whether you already had your holidays or are just about to start them, I’d like to invite you to think about WHAT you want to change in your daily routine to work and live better. Would you like to eat more healthily? Exercise more? Be friendlier to people close to you? Would you like to speak out more in meetings at work; open your mouth and tell your opinion? Or maybe the opposite, invite more often other people to speak up? The smaller and the more precise your objective is, the easier it is to make it really happen. Think about how you will fee

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  • Xpedio
  • Xpedio
  • Mirjami Sipponen-Damonte